![]() The actual laptop is a Dell E5470 if this helps. In this case an Intel (R) HD Graphics 530. The drivers I have tried were not from "else where" as you term it They have all been downloaded from the Dell site and the Intel site by using the tools available within the sites to identify the laptop model and components to ensure the correct driver is aligned to the graphics card model. I didn't state the driver that came with the laptop did not create the problem Just the Microsoft Basic Driver works, but this has limited display capability, and resolution options. I couldn't find these settings in any other section either under the Advanced Power Settings. Only available are: Turn off display after: Under "Advanced Power Settings", Display option, there are no options for "Display Brightness", "Dimmed display Brightness" and "Enable Adaptive Brightness" to modify. Hi the settings under "Choose when to turn off display", "Turn off the display" are all set to never, and other options have been tried as well. Just because a driver is new or updated doesn't mean it works correctly with all devices. If the latter, that could also be your problem. The drivers you are installing, are they found by the computer (when searching for updated drivers) or gotten through the manufacturer's site and listed as for your computer? Or are you just getting them somewhere else. Method 4: Manually Calibrate Your Display. Method 3: Uninstall and Reinstall Display Driver. ![]() Method 1: Disable Night Light in Windows 10. Additionally, you stated the driver that came with the computer does not create the problem, but other drivers you have installed do. How to Fix Display Brightness Too Low Even When Set at 100 on Windows 10. Change each of these to the settings you wish, then click the "Apply" button and finally the "OK" button. Now locate and click each of the following."Display brightness", "Dimmed display brightness" and "Enable adaptive brightness".ħ. You can click on the system tray’s Wi-Fi, battery, or volume icon or press Win+A to open the. In this new window click "Display" to open up the listings under it.Ħ. To lower the brightness when charging, you can use the brightness slider available in Quick Settings. Click "Save Changes" and then click on the "Change advanced power settings" link.ĥ. Make sure this is set to "Never" or whatever time you wish it set for.Ĥ. In this window you should see "Turn off the display" and a drop down button next to it. On the left side of this screen click on "Choose when to turn off display" or just click the "Change plan settings" link next to the plan you are using.ģ. Go to "Control Panel" and then into "Power Options".Ģ. You say you were int he power settings, but did you check the settings for when the display should turn off and also the brightness settings?ġ. I have had this laptop replaced with an exact replica by my company as well and the exact same thing is happening to the second laptop as well. The action settings for the power and sleep buttons has been set to never as well as other options to test, same with on shut lid action to never, etc. The laptop power and sleep settings have been changed numerous times to various options to see if this makes a difference as well. If I shut the lid and reopen it the screen comes on for a few seconds and then goes black again. When this issue does happen, the laptop is still on, the keyboard lights are on as does the Capslock key light when I press it too. I have tried numerous drivers from the Dell and Intel site and the only time this issue does not occur is when using the Microsoft Basic Driver. I have two external monitors that work fine with the power to the laptop plugged in and unplugged. I couldn’t find anything related to this behavior under the graphics card adapter settings.After some recent Windows or Dell updates, I don't know which my laptop screen goes black when I unplug the power. Set the "Lower screen brightness when using battery saver" to off.Set the "Turn battery saver automatically on" to never.Under Display Adapters on Device Manager, it lists the devices: Since screen capture does not capture these differences, i recorded a video with my phone to show what happens (i locked the brightness on the recording settings, so it won’t interfere): The brightness itself is not the problem, it does not change. Some backgrounds and borders for example almost disappear, making separated sections next to each other look just like one hole thing mixed together. I'm experiencing some difficulties when using my notebook, because the colors seem to get weaker/washed out when the battery charger is plugged out.
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